Case studies
Outcomes, with the numbers attached.
Client names are withheld under NDA; context, approach and measured results are not. Each engagement below was led end to end by a single consultant with partner specialists engaged for defined slices.
Fintech · onboarding & KYC
Onboarding cycle cut from six weeks to ten days
Context
A mid-market lender's commercial onboarding ran across four systems and three teams, with manual document chase driving a six-week median. Two prior vendor attempts had stalled at requirements sign-off.
Approach
A two-week diagnostic reframed the problem as sequencing rather than tooling. Requirements and test cases were AI-drafted from the interview corpus and reviewed in working sessions, taking sign-off from months to nine days. An MVP covering the two highest-volume client types shipped in three weeks.
Outcome
10
day median onboarding, from 6 weeks
3
weeks to a working MVP in production
1
lead across strategy, build and adoption
Payments · operating model
Four departments, one operating process
Context
A payments operations group had grown into four departments running near-identical exception handling in four different ways, with reconciliation performed twice and no shared view of throughput.
Approach
Process mining across the four variants produced a single target flow, consolidated in weekly increments with the operations leads in the room. A data-engineering partner instrumented the new workflow so adoption and cycle time were visible from day one; enablement ran in parallel with the build.
Outcome
40%
fewer manual steps in the consolidated flow
4→1
departmental processes unified
60
days of tracked post-launch adoption
Shorter engagements
2-week diagnostic
Core platform replacement, re-scoped
A planned full replacement was reduced to two integration slices after the diagnostic showed 70% of the pain sat in handoffs, not the platform.
6-week MVP
Broker portal for a specialty lender
Submission and status tracking for 40 broker partners, live in six weeks with weekly demos to the broker advisory group.
4-month fractional lead
Transformation portfolio triage
Eleven in-flight initiatives reduced to five funded workstreams with named owners and measurable milestones.